About Us Our Vision, Mission, Values Our Methodology

Summersault Inc., offers bpo clients unique opportunities to grow their business through realizing the full potential of business process outsourcing. Summersault is an IT-enabled BPO company focusing on high-value added back-office functions including: Finance And Accounting Services. Transaction Processing Services. Summersault's 8 Pillars of BPO Outsourcing Success™ ensure clients have access to global best practices with the assurance that our proven methodology delivers measurable, sustainable and reliable results. Our focus on performance, proven methodologies and processes, carefully selected and highly trained teams of people and ability to integrate innovative technologies to improve business processes deliver solutions to clients that improve financial and operational efficiency, improve customer service and allow clients to focus on their core business. As philippines-based experts in business process outsourcing for over 6 years, we have proven that we can deliver impressive results to some of the world's largest and most successful companies.

Business process outsourcing in the Philippines: The Benefits and Drawbacks

Off-shore BPO destinations are places where companies can shift their business process outsourcing to overseas. The Philippines is seen as a good destination for outsourcing business process. Some of the pros and cons benefits and drawbacks associated with bpo in the Philippines

Benefits of Philippines as a BPO destination

• Philippines - third largest English speaking country
• government incentives to attract investments
• Availability of quality software firms
• well educated computer fluent workforce
• Inexpensive labor

Drawbacks of the Philippines as a BPO destination
• Political instability
• Less developed cyber-infrastructure

Philippine benefits as a BPO destination outweigh the drawbacks and make Philippine firms a good destination for sending BPO work to.

Philippines BPO firms can excel in serving the customer service industry. This is of great economic benefit and provides much needed quality employment opportunities. The Philippine BPO industry also has a huge potential to grow because of the various facilities that the government is ready to offer.

Major competitors of Philippine BPO companies would be India and China. These countries have comparable infrastructure and facilities to Philippine BPO companies, but may not provide as good a cultural fit, especially for US companies.